Comments on: Reporting Posts

[Montse]

What if people are just joking in the posts,i mean not taking them seriously.,answering complete rubbish.,and sometimes the rubish its really what they think,but i guess its easy to see when they mean it seriously..should that be reported,cause sometimes you guys notice it and get on it,but othertimes its overlooked...

[SusanBones]

It never hurts to report a post. We don't catch everything, so it helps to have others who do see it.

[Montse]

ok,thanks

[Kimagine]

Sometimes I feel that in certain areas of the forums, people who normally monitor threads fall into the same trap many of us do -- especially in DOIMC -- they get a bit carried away or talk about non-related issues. When this happens, what is the best way to address the issue?

[gertiekeddle]

The best thing would be to hit the report button next to the post or owl any (other) staff member, maybe admin, in your trust with the issue.

[Harry852]

If you report something, that isn't on the "what should be reported" list will it be deleted if its on the "what not to report list"?

[gertiekeddle]

Originally Posted by Harry852

If you report something, that isn't on the "what should be reported" list will it be deleted if its on the "what not to report list"?

All reported posts are seen by all members of staff online the moment they refresh the page. If staff decides no action should be taken or no action should be taken yet, it's no problem for you. Better safe than sorry.

Sometimes an staff action taken isn't visible for other members, though.

In any case please just never react to any provoking posts by posting back yourself. It usually doesn't help to ease the situation.

[Melaszka]

I know the answer to this is probably "No, we've got far too much work as it is", but is it possible to have some explanation of why no action has been taken on a post we've reported?

It's just that a couple of times I've reported a post in which someone has made what seemed like a devastatingly humiliating personal attack on me or another poster which really upset me, and I've actually found it even more upsetting when the humiliating comment is left on the thread unedited and I never find out why.

I know that I have a tendency to be a tad paranoid. And I also know that the line between what is considered appropriately robust debate and what is considered unacceptable rudeness falls in a different place in different cultures, and sometimes even for different individuals, so I do accept that not everything I find horrendously rude will be acted on.

In an ideal world, though, it would be nice to get an owl saying "We do see why X's comment upset you, but we felt that s/he didn't mean it offensively and you may have misunderstood it/although a little too aggressive in tone, it wasn't inappropriate enough to breach CoS's rudeness policy etc", just so I feel my feelings have been acknowledged and I understand better how CoS's policy works, for future reference.

Just to iterate, I know this may not be practically possible as you're all overworked already and I think you do a fantastic job of moderating a forum with lots of lively, edgy debates, so this is merely a suggestion, not a criticism.

Thanks.

[Sherlock Holmes]

The best thing to do in that case is to owl an Unspeakable or Admin, preferably one who is frequently involved with the moderating of the forum in question. We will not discuss disciplinary actions regarding another member, but we can address your specific complaint. Just be aware that we may not be able to give you all of the information that you'd like.

[Melaszka]

Thanks